Terms of Service

1. Overview

Never Miss the Magic (“we”, “us”, “our”) operates the website nevermissthemagic.com, the Never Miss the Magic mobile application, and related services (collectively, the “Service”). By creating an account or using the Service, you agree to these Terms of Service.

2. Description of Service

Never Miss the Magic monitors publicly available Disney Magic Key reservation availability data and sends notifications (via email and/or mobile push notifications) when dates you are watching become available. We do not make reservations on your behalf. You are responsible for completing any bookings through Disney’s official channels.

3. Eligibility

You must be at least 18 years old to use the Service. By using the Service, you represent that you meet this requirement.

4. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You agree to provide accurate information and to notify us promptly of any unauthorized use.

5. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose
• Attempt to reverse-engineer, scrape, or overload the Service
• Share your account with others or resell access
• Interfere with the operation of the Service

6. Notifications

The Service sends notifications via email and mobile push notifications based on your alert preferences. Email notifications are sent to your registered email address. Push notifications require enabling them in the mobile app and granting device permission. You can manage your notification preferences in your account settings.

7. Subscriptions & Billing

The Service offers a free plan and paid subscription plans (Starter and Pro). Paid plans are billed on a recurring monthly or annual basis through Stripe. You may cancel at any time from your account settings or the billing portal. Cancellation takes effect at the end of the current billing period. No partial refunds are provided.

The free plan includes limited features (1 date watch, 10-minute alert delay). Upgrade to a paid plan for more watches and instant alerts.

8. Disclaimer

The Service is provided “as is” without warranties of any kind. We do not guarantee the accuracy, timeliness, or completeness of availability data. Disney may change availability at any time without notice. We are not responsible for missed reservations or booking failures.

9. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising out of or related to your use of the Service. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Intellectual Property

All content and materials on the Service are owned by or licensed to Never Miss the Magic. Disney, Disneyland, Magic Key, and related marks are trademarks of The Walt Disney Company. We are not affiliated with or endorsed by The Walt Disney Company.

11. Termination

We may suspend or terminate your account at any time for violation of these Terms or for any other reason at our sole discretion. Upon termination, your right to use the Service ceases immediately.

12. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via email or a notice on the Service. Your continued use of the Service after such changes constitutes acceptance.

13. Contact

Questions about these Terms? Contact us at support@nevermissthemagic.com.